It’s Monday morning. Let’s start off your week with a Starbucks entry by guest-writer Wesley.
For millions of people, their morning routines start with a trip to the local Starbucks coffee shop to get a quick caffeine fix to start the day. “A tall mocha, non-fat, no-whip, double shot, sugar-free, and extra-hot.” They grab it and walk off, holding the cup with the now-famous, green, split-finned siren logo as if it were a prized trophy for the social elite. Many people are familiar with the Starbucks story, and how it started off as a small coffee shop in Seattle(?) but has progressed to infiltrate every street corner in North America. As an ex-barista, here are some interesting tidbits and observations on how to make the most of your Starbucks experience:
- Find Chai lattes too watery? Ask for “easy” or “no” water.
- Hate chunks of ice in your Frappuccinos? Ask for them double blended.
- Breakfast sandwiches too dry and toasted? Ask to have it heated 10 seconds less in the oven.
- Be wary of pastry samples baristas may be handing on the counter. More often than not, they are past-due (or about to expire) and used as a quick way to get rid of them.
Now here are some of my frustrations from the other side of the counter:
- If you give us a ridiculously long drink in an attempt to sound sophisticated, we do NOT find it amusing.
- Our sizes are as follows, in ascending order: tall, grande, and
venti. Tall = small, grande = medium, and venti = large. We will scoff at you if you cannot understand our naming scheme.
- We will begrudgingly make you your customized 250 degree latte. However, I would like to say that the milk becomes scalded and gross and it would be a shame to accidently burn ourselves just to make your morning coffee.
- Don’t ask for a sleeve on an iced drink. A little part of ourselves dies every time a customer kills a tree to protect their fingers from a bit of cold plastic.
- We silently judge customers that ask for non-fat lattes with extra whipping cream, extra caramel drizzle, and extra pumps of syrup…
Now, don’t get me wrong- Starbucks partners do more than just complain about the occasional fussy customer. On the other hand, we also do love connecting with our regulars, sharing our passion for coffee, and chatting about sports, news, and pop culture (or pretty much anything) while we prepare your drink. Most of us genuinely love our jobs and have tons of fun in the middle of the 8am morning rush. Frequent a Starbucks, be friendly with the partners, and I will guarantee you that you will soon become a “regular” and enjoy a fantastic, uplifting Starbucks experience.